Customer Intelligence
Customer Intelligence es una formación impartida por Microsoft. Discover how to transform scattered customer data into actionable intelligence using Customer Insights - Data and Customer Insights - Journeys. You'll learn to ingest data from CRM systems, web analytics platforms, marketing tools, and point-of-sale sources, then unify it into comprehensive customer profiles that provide…

Sobre este curso
Discover how to transform scattered customer data into actionable intelligence using Customer Insights - Data and Customer Insights - Journeys. You'll learn to ingest data from CRM systems, web analytics platforms, marketing tools, and point-of-sale sources, then unify it into comprehensive customer profiles that provide a complete view of customer behavior and engagement. Build high-value audience segments, design…


