Coureka
Coureka / Curso
Microsoft

Customer Service Excellence Capstone

Customer Service Excellence Capstone es una formación impartida por Microsoft. Prove your readiness to excel in modern customer-facing roles with this high-impact Customer Service Excellence Capstone. Designed as the culminating experience of the program, this course challenges you to integrate AI-powered insights, empathetic engagement strategies, and operational decision-making…

Sobre este curso

Prove your readiness to excel in modern customer-facing roles with this high-impact Customer Service Excellence Capstone. Designed as the culminating experience of the program, this course challenges you to integrate AI-powered insights, empathetic engagement strategies, and operational decision-making into realistic, high-stakes customer service scenarios. You’ll navigate complex service challenges that require…

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