Coureka
Coureka / Curso
Packt

Practical IT Service Management

Practical IT Service Management es una formación impartida por Packt. This course offers an in-depth guide to IT service management (ITSM) through the ITIL framework, providing essential skills for improving IT service delivery. It focuses on real-world applications and best practices to align IT services with business goals, ensuring continuous improvement in service management…

Sobre este curso

This course offers an in-depth guide to IT service management (ITSM) through the ITIL framework, providing essential skills for improving IT service delivery. It focuses on real-world applications and best practices to align IT services with business goals, ensuring continuous improvement in service management processes. Learners will gain hands-on knowledge to implement key ITIL processes such as incident, problem,…

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